Shipping and Payment

Payments: Payments are processed through PayPal.  This method is safe, convenient, and helps keep seller costs down. If you prefer to pay by credit card, please call 610-507-2088.

Free Shipping to U.S. For a limited time we are offering free shipping to customers in the U.S.

Shipping and Handling – International Customers
We charge a flat fee of $20.00 USD for international shipping (outside the U.S.) We encourage you to send us an e-mail to confirm that shipping is available to your country. International orders may be subject to local import taxes or other duties.

Shipment Method
U.S. orders will be shipped via USPS and will arrive within approximately 3 to 5 days. International shipments will take longer.

Please note:
EcoQuette does its best to ensure your delivery arrives on time. However, delivery dates are not guaranteed, and your order might arrive after the estimated arrival date for various reasons, including unforeseen delays.

For example, your order might arrive after the estimated arrival date for any of the following reasons:

  1. Delivery is to a P.O. Box or APO/FPO address
  2. Delivery is outside the 48 continental United States
  3. Delays for Canada and International orders due to customs clearance
  4. Delays due to problems with credit card authorization and verification

Returns
Returns will be accepted; however, you are responsible for the return shipping cost. Returns must be received within 14 days of purchase.

Exchanges
You may exchange your purchase; however, you are responsible for shipping fees. Exchanges must be made within 14 days of purchase.

Where to send Returns:

Please send returns to
EcoQuette
404 Grove Avenue, Mohnton, PA 19540 USA

Contact Us

Have questions?
Contact EcoQuette
General E-mail: anne@ecoquette.com